Hi!
I tried mod_callcenter and I must say it is an amazing piece of work by Marc Olivier Chouinard! We had built something like this over ESL but nothing beats a loadable module :)
The tricky question is how do I configure it so that the caller is answered only after an agent is connected? By default, the call is answered and moh is played. Is it even possible or do I have to look inside mod_callcenter? If that, exactly where does a module answer a call ?
Thanks.
regards,
Anita