you cant subscribe to all custom events, you have to specify a list of subclasses
you have to say events plain custom myevent::ACDnotify
Hi Guys,
I'm testing to see whether a custom event can be triggered and captured. Here's the extension:
<extension name="test_ivr">
<condition field="destination_number" expression="^777$">
<action application="event" data="Event-Name=CUSTOM,Event-Subclass=myevent::ACDnotify"/>
<action application="transfer" data="9999 XML default" />
</condition>
</extension>
If I telnet and use "events plain all", I can get the event. However, if I use "events plain CUSTOM" or "event plain CUSTOM", it doesn't get captured. Is there anything wrong with the command?
Regards,
-Jingwei
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