Hi all,

 

I’m evaluating FS for our organization.

I must fulfill the following requirements:

1. Call recording: All (or selected) calls to the secretary must be recorded.

2. Call barge in: Assume that two subscribers are talking to each other. Secretary makes “emergency” (for example, an extension with emergency prefix) call to one of these subscribers -> Secretary barges in the established call (conference).

3. Call drop when emergency call arrives: the same as above, but established call is dropped end emergency call is established.

 

Can anybody please advise if this is possible with FS?

If yes, is it just a configuration task, or additional programming will be needed?

 

Thanks in advance,

Nikolay.