Hi all,
I’m evaluating FS for our organization.
I must fulfill the following requirements:
1. Call recording: All (or selected) calls to the
secretary must be recorded.
2. Call barge in: Assume that two subscribers are
talking to each other. Secretary makes “emergency” (for example, an
extension with emergency prefix) call to one of these subscribers ->
Secretary barges in the established call (conference).
3. Call drop when emergency call arrives: the same as
above, but established call is dropped end emergency call is established.
Can anybody please advise if this is possible with FS?
If yes, is it just a configuration task, or
additional programming will be needed?
Thanks in advance,
Nikolay.