I'm afraid this question is a bit broad. I notice that you are trying to avoid the use of mod_fifo - is there a reason for that? Alternatively you can use Moc's newer ACD system: mod_callcenter. It is more of a traditional ACD than mod_fifo. (Both get inbound calls sent to agents, they just differ in the methodology used to accomplish that task.)

I've found the documentation on mod_callcenter to be refreshingly detailed and complete:
http://wiki.freeswitch.org/wiki/Mod_callcenter

-MC

On Wed, Oct 27, 2010 at 1:56 PM, Johnson <johnsonw@eallway.com> wrote:

Hi FS Group,
I am a new vanilla. Just want to realize Queue ACD function in Freeswitch.
Is any one know how to configure or create the script to process incoming
calls put into defined Queues without using mod_FIFO. Any additional
prompting is very appreciated.

Johnson
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