thanks Michael & Tomasz, I will give this a go. Is there a way of changing the key that is pressed from *4 to something else?
Just as an FYI, the *4 is talking about the bind meta app that is found in the vanilla configs, Local_Extension, in conf/dialplan/default.xml. Keep in mind that this only works when the person pressing *4 is the recipient (i.e. the b-leg). Be sure to set up a separate extension if you want the a-leg to be able to dial *4. (Don't forget, the "default" dialplan is an example, so be sure to review it and make appropriate changes.)
-MCMichael S CollinsOn Mon, Jan 7, 2013 at 1:40 PM, Tomasz Szuster <tomasz.szuster@gmail.com> wrote:
Hi Matt,Some time ago I've the same questions.The answer is *4.After you press this you can bridge two separate calls Brad and Carol.If you have 3 people on the same line then maybe you have to create converence, don't know this.But start with *4 :)More experienced users will help you with this.Regards.Tom.On Mon, Jan 7, 2013 at 6:28 PM, Matt Broad <matt@inveroak.com> wrote:
_________________________________________________________________________HiI am wondering the best way to go about putting the below service together:Andy calls a numberAndy's call is bridged to BradAndy and Brad have conversationBrad then puts Andy on hold via DTMFPutting Andy on hold triggers a call to CarolWhen Carol answers she will be bridged with Brad whilst Andy is on holdBrad will then take Andy off hold via DTMF and all 3 will be connectedBrad then hangsup and Andy and Carol are left talking until either hangsup--Thanks Matt
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