Phillip Jones <
pjintheusa@gmail.com> wrote:
> Hi all,
>
> Is is possible to define a default action in an IVR menu? i.e. an action
> that is taken when the user does NOT press any key.
>
> For example:
>
> <menu name="ppn_ivr_VoiceMail_Play"
> greet-long="phrase:PlayVM"
> timeout="3000"
> inter-digit-timeout="3000"
> timeout="3000"
> max-failures="0"
> max-timeouts="1"
> digit-len="1">
>
> <entry action="menu-exec-app" digits="4" param="managed
> PPNSystem.Telephony.ChangeStatusVoicemailHandler 4"/>
> <entry action="menu-exec-app" digits="7" param="managed
> PPNSystem.Telephony.ChangeStatusVoicemailHandler 7"/>
> <entry action="menu-exec-app" digits="8" param="managed
> PPNSystem.Telephony.ChangeStatusVoicemailHandler 8"/>
> <entry action="menu-exec-app" digits="5" param="managed
> PPNSystem.Telephony.ReturnCallVoicemailHandler 5"/>
> <entry action="menu-exec-app" digits="" param="managed
> PPNSystem.Telephony.PlayVoicemailHandler"/>
>
> </menu>
>
> In the above I would like the last action to kick in if the user does not
> press any keys after 3 secs.
>
> Any help appreciated!
>
> Thanks
>
>
> Pj
>