Dear All,
I am also planning the same setup.
Do we have a call center graphical solution which works with FS? Same as VICIDIAL
which work with asterisk.
Kind Regards
Saeed Ahmed Tariq
From:
freeswitch-users-bounces@lists.freeswitch.org
[mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Michael Collins
Sent: Tuesday, January 06, 2009
9:13 PM
To:
Subject: Re: [Freeswitch-users]
Need some info
Welcome to FreeSWITCH!
On Tue, Jan 6, 2009 at 6:44 AM, Aadil M <akm.freeswitchuser@gmail.com>
wrote:
Hi All,
I am a new comer to FreeSwitch. The thing is I am planning to setup a
call center along with a few of my friends. Hence I was looking around for some
IP PBX and so stumbled upon FreeSwitch.
This call center would be a 10 to 20 person setup.
Here are a few of the questions that I have?
1. Can I have just on PSTN line and configure multiple extensions on FS
by using relevent hardware?If not then how many PSTN lines would I require?
If you are using a VoIP provider then you won't need PSTN lines. However, if
you do need PSTN then it is a matter of analog or digital. You need to know
what your call traffic volume is like before you can decide how many and what
types of cards. Do you know what kind of call traffic you will have?
2. I did Google for the hardware, it seems I would require some FXO/FXS cards. Am I right? Where can I get them?
Sangoma, Rhino Technologies, pbxhardware.com,
etc. - Anything that is "Asterisk" compatible will work with
FreeSWITCH. Note: The FreeSWITCH PRI stack is still in development; it works
but has a few bugs.
I am sorry if you find these question too novice or lame. Kindly forgive me.
Looking for a positive reply from the community.
You may also want to join us on IRC: www.freenode.net,
#freeswitch channel.
-MC (mercutioviz)
Regards,
Aadil
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