Thanks David - unfortunately this is a sub menu, so is not called from the dailplan. I am trying to avoid it returning to the calling menu.
 
I am looking to see if something like:
 
<default action="menu-exec-app" param="managed PPNSystem.Telephony.PlayVoicemailHandler"/>

exists.
 
 
On Sun, Sep 26, 2010 at 1:35 PM, David Ponzone <david.ponzone@ipeva.fr> wrote:
Phillip,

you just to add an action in the diaplan after the call to the ivr app, and use hangup_after_bridge=true, so that it is not parsed if the ivr successfully bridged the call.

David Ponzone  Direction Technique
tel:      01 74 03 18 97
gsm:   06 66 98 76 34

Service Client IPeva
tel:      0811 46 26 26

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Le 26/09/2010 à 19:14, Phillip Jones a écrit :

Hi all,
 
Is is possible to define a default action in an IVR menu? i.e. an action that is taken when the user does NOT press any key.
 
For example:
 
<menu name="ppn_ivr_VoiceMail_Play"
      greet-long="phrase:PlayVM"
      timeout="3000"
      inter-digit-timeout="3000"
      timeout="3000"
      max-failures="0"
      max-timeouts="1"
      digit-len="1">
  
   <entry action="menu-exec-app" digits="4" param="managed PPNSystem.Telephony.ChangeStatusVoicemailHandler 4"/>
   <entry action="menu-exec-app" digits="7" param="managed PPNSystem.Telephony.ChangeStatusVoicemailHandler 7"/>
   <entry action="menu-exec-app" digits="8" param="managed PPNSystem.Telephony.ChangeStatusVoicemailHandler 8"/>
   <entry action="menu-exec-app" digits="5" param="managed PPNSystem.Telephony.ReturnCallVoicemailHandler 5"/>
   <entry action="menu-exec-app" digits="" param="managed PPNSystem.Telephony.PlayVoicemailHandler"/>
 
   </menu>
 
In the above I would like the last action to kick in if the user does not press any keys after 3 secs.
 
Any help appreciated!
 
Thanks
 
 
Pj
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