mod_callcenter reads configuration only once from xml_curl.

You have to do a queue reload each time you change the agent/tier configuration, or manualy doing the modification with callcenter_config on cli.

It's not like dialplan or directory configuration which doing a http request on each use.

2013/5/27 Anatolii <a.mykhalkiv@kwebbl.com>

Hello all!

Freeswitch version - 1.2.8, installed in Centos.

Freeswitch always goes for configuration to our server (on which CakePHP is situated)

I have problem with callcenter module in freeswitch.

In mod_xml_curl add two bindings: dialplan and configuration.

< binding name="configuration">

< param name="use-dynamic-url" value="yes"/>

< param name="gateway-url" value="http://example.comt/freeswitch/configuration/${our_queue_name}${company_id}" bindings="configuration"/>

< /binding>

So, when I restart (start) freeswitch or reload mod_callcenter - FS request default configuration for callcenter and it works great (FS add queues, agents and tiers).

After that in dialplan for specific number I set application callcenter with specific name and set 2 global variables, our_queue_name and company_id, which send to me with a name of queue and company id. -- this works fine

When I receive from freeswitch request - I configure xml from db data and send FS callcenter configuration. -- works fine. FS get correct xml, but add only queue settings and absolutely ignoring adding agents and tiers. -- This is my problem for now.

I try to solve this situation by using lua scripts - no results.

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View this message in context: Problem with callcenter configuration (don't register agents and tiers)
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