aah yes it is in verto dir:

├── sounds
│   ├── bell_ring2.mp3
│   └── bell_ring2.wav


On Tue, Aug 2, 2016 at 9:23 AM, Mirko Brankovic <mirkobrankovic@gmail.com> wrote:
BTW do you have freeswitch-sounds-en-us-callie installed ?

On Mon, Aug 1, 2016 at 10:21 PM, Bipin Patel <bipin@xbipin.com> wrote:

I'm using g711u codec and the standard verto communicator portal so what can go wrong?
Even the conference server of fs using vc I hear no ringtone so could it be the vc code itself having the issue?

On August 1, 2016 7:52:32 PM Mirko Brankovic <mirkobrankovic@gmail.com> wrote:

I guess that is it.
Just before that event being fired up you should have Callstate changed from Down to Ringing, something like:

2016-08-01 17:47:20.827754 [NOTICE] mod_verto.c:2312 Ring-Ready verto.rtc/44831961-bab8-91d6-14c1-03318f7c4ec1!
2016-08-01 17:47:20.827754 [DEBUG] switch_channel.c:3343 (verto.rtc/44831961-bab8-91d6-14c1-03318f7c4ec1) Callstate Change DOWN -> RINGING

which means that on the client side this event is not picked up to play ringtone I guess. Check the browser console log.



On Mon, Aug 1, 2016 at 5:35 PM, Bipin Patel <bipin@xbipin.com> wrote:
hi,

i did the verto trace and after invite i get the below event, i didnt do the sip trace because when i call directly using sip i get session progress so the gateway is surely generating the session progress
                "channelCallState":     "RINGING",
                "originalChannelCallState":     "DOWN",


Regards,
Bipin



-------- Original Message --------
Subject: Re: [Freeswitch-users] VC no ringtone when remote ringing
From: Mirko Brankovic <mirkobrankovic@gmail.com>
To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org>
Date: 8/1/2016, 7:19:24 PM
yes increase the debug value to maybe 10 in verto.xml.conf and sofia global siptrace on and see what is going on.

On Mon, Aug 1, 2016 at 5:08 PM, Bipin Patel <bipin@xbipin.com> wrote:
hi,

yes i have answer before the bridge but i even tried without answer and both ways no ringtone came, ill check the trace and get back


Regards,
Bipin



-------- Original Message --------
Subject: Re: [Freeswitch-users] VC no ringtone when remote ringing
From: Mirko Brankovic <mirkobrankovic@gmail.com>
To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org>
Date: 8/1/2016, 6:39:58 PM
HI,
Do you do answer before the bridge?

Turn on SIP and Verto trace and see if 180/183 is propagated correctly into verto event  "originalChannelCallState": "RINGING", after verto.invite.

-mirko


On Mon, Aug 1, 2016 at 4:34 PM, Bipin Patel <bipin@xbipin.com> wrote:
i have successfully setup VC with FS with all the certs etc and all calls coming from verto goto sip gateway and from there to pstn line. The calls go all fine with 2 way audio but the only problem im facing is when the verto user calls a number, he cant hear any ringtone and in cases where the remote party mobile is switched of that time the wireless carrier usually gives a phone switched off or out of coverage ivr but all those are not heard to the verto user. Is there any way to fix this or probably bridge the ringing received from remote side to verto caller, i dont want to generate any local ring back on FS


--
Regards,
Bipin




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--
Regards,
Mirko


_________________________________________________________________________
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_________________________________________________________________________
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Regards,
Mirko


_________________________________________________________________________
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consulting@freeswitch.org
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Official FreeSWITCH Sites
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_________________________________________________________________________
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Regards,
Mirko
_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
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_________________________________________________________________________
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--
Regards,
Mirko



--
Regards,
Mirko