Changing the UserAgent string usually causes more grief then not… no one sees it unless they go looking for it, and having it set properly allows you to ID things that might come from different softwares/versions to speed troubleshooting and interop along…
If he is talking about the FreeSWITCH people see when you call their devices as part of caller ID, just set the caller id name/number variables in your dialplan…. See https://freeswitch.org/confluence/display/FREESWITCH/Channel+Variables for more info
From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org> On Behalf Of John Tuxies
Sent: Wednesday, August 12, 2020 4:56 AM
To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org>
Subject: Re: [Freeswitch-users] Change name shown on the ITSP or registered users
could you tell me the path and the whole command please?
On Wed, Aug 12, 2020 at 11:48 AM Prashant Lamba <prashant.lamba@gmail.com> wrote: