Maybe we should start a new mailing list – as this Fidelio conversation is very small audienced

 

From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Joćo Mesquita
Sent: Tuesday, August 02, 2011 11:32 AM
To: Saugort Dario Garcia Tovar
Cc: FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] Fidelio

 

Dear Dario,

Ante todo, un saludo de uno mįs que habla espańol!

I have worked with an Argentinian company called BitSense for them to develop their hospitality solution called Coral. They have CSTA integrated with Siemens amongst other things and their base is in fact FreeSWITCH. I am unsure of how many hotels they managed to install and their integration with Fidelio. I have worked in the past for a brazilian company that has a similar product (I think they are the current Siemens solution) and I do know ppl inside of Micros, hence my last email.

Yo conozco a ANEW por otros motivos ajenos a FS y de hecho cuando recibi tu mail me puse en contacto con Jhonny Lagos, pero me enteré que ya no esta mas en ANEW. Estįn buscando una solución hotelera? Te puedo presentar a esta gente, son clientes mios. Serį un gusto ayudarlos en lo que pueda.

Saludos,
Joćo Mesquita


2011/8/2 Saugort Dario Garcia Tovar <dgarcia@anew.com.ve>

Hello all
If you have money to afford the certification process go ahead, at the end you will get back the money if you see that you can put a hotel solution based on FS in your local market.

I am new in FS world. I barely

I used to work with Alcatel-Lucent OXE (IP-PBX). First the OXE, by itself, offer hotel funcionality: voicemail for guest, guest room admin (ready/free, cleaning, occupied,etc), alarm clock (at the hour programmed by the guest from their phone or for "hotel phone console" or admin interfase; the phone ring), fax service, room billing (quite different fron a normal cdr), etc, etc, etc. Second, OXE offer a propetary protocol to make possible PMS like fidelio to interface with, that means, Fidelio become the administrative interface, so from fidelio control room status, services, etc.

So the first, do you have to adapt FS to offer a minimum of hotel funcionality. Second about make a PMS-FS integration could be two options or more: 1) adapt FS to PMS (using the integration doc); 2) many pbx vendors offer info about their hotel link protocol for free (not Alcatel), and are supported by fidelio like, OXE does, so you could develop a interface that emulate an already supported hotel link towards Fidelio and FS.

I have a question:  has someone work with FS to offer an hotel solution?





On 8/1/2011 9:19 PM, Joćo Mesquita wrote:

Like I said, if you can raise enough money to be able to get the certification going, I can talk to the ppl I know on Micros and see if we can get FS certified (no guarantees), but it will cost at least 5k USD, so I really don't know if there is enough interest.

Regards,
Joćo Mesquita


On Mon, Aug 1, 2011 at 10:36 PM, Nandy Dagondon <gcd@i.ph> wrote:

yes, certification is big obstacle. too much for our intended project.  perhaps FS can apply for certification as a platform not on a per-company/model basis. i just hope Fidelio would be open to the idea. 

 

another option would be to ask Asterisk-FIAS connectors like PBillX the possibility to include FreeSwitch.

 

2011/8/2 Joćo Mesquita <jmesquita@freeswitch.org>

I think there are none doing this at this moment. Here's what I know tho:

1. I haven't seen the contracts or legal papers involved in the certification
2. I've never done a connector even tho I worked with companies that did in the past
3. I know that the homologation/certification costs money and not little money. As far as I know, there are differences between countries when it comes to the fee to be paid. Here is Argentina it is something close to USD$5.000,00.
4. For you to be officially certified by them, you need to have your system installed on at least 3 hotels with Fidelio, otherwise you just lost money.

That should pretty much give you a hint of what you are facing when it comes to the certification process. Does your project accomodate these imposed barriers? If they do, I might be able to help.

Regards,
Joćo Mesquita




On Mon, Aug 1, 2011 at 9:38 PM, Nandy Dagondon <gcd@i.ph> wrote:

hi Joćo,

 

since you had FIAS experience, would a commercial  mod_fias license/certification be possible just like g.729?  

 

re companies selling FIAS connectors, i can't find one that connects FS to Fidelio. otherwise, they would sound off in this thread.

-nandy

2011/7/6 Joćo Mesquita <jmesquita@freeswitch.org>

Guys, be careful because I think this document as well as the protocol are confidential. I had to sign an NDA with Fidelio to get my hands on it and pay a fee for it as well. You might as well confirm it since you all seem to be in the US where this type of information might be easier to get.

 

There are LOTS of companies selling their connectors to Fidelio...

 

One other point is that you need to have the certification with them to be considered compatible, otherwise, no consultant will install the connector on the fidelio side. 

Regards,

Joćo Mesquita




On Tue, Jul 5, 2011 at 1:52 PM, Luis F Urrea <lfurrea@gmail.com> wrote:

Awesome! great suggestions to get started,

 

There is also a FIAS simulator floating around.

 

That one may be a little harder to find? :)

 

On Tue, Jul 5, 2011 at 10:44 AM, Steven Ayre <steveayre@gmail.com> wrote:

I'm assuming it's this document:
ftp://ftp.veracomp.com.pl/net/nomadix/Nomadix%20-%20PMS%20info/FIAS150.pdf
Quite easy to google once I had the version number.

You may find the nicest approach is to write a FOSS libfias, then write an endpoint module to tie FS and libfias together. Plenty of existing endpoint modules (mod_sofia mod_skinny mod_opal mod_h323 etc) can show you examples to get you started. Don't forget to read the FS API documentation too: http://docs.freeswitch.org/

I'm assuming there are no license/patent restrictions to using FIAS?

Good luck!

-Steve




On 5 July 2011 17:30, Luis F Urrea <lfurrea@gmail.com> wrote:

Hello Nandy,

 

A couple of months ago I started some research on the subject and concluded I had to write my own interface to FS, however I haven't had the time to get the project off ground yet.

 

I do have a copy of FIAS specification version 1.5 from 2001 which is publicly available I am sure it's not the latest but it should cover the basics.

 

Please contact me off list if you have a hard time getting it online.

 

Regards

On Mon, Jul 4, 2011 at 4:07 PM, Nandy Dagondon <gcd@i.ph> wrote:

hi everybody,

 

anyone working on interfacing FS with Fidelio Hotel PMS?  i can't find the FIAS protocol/specs online.  is this freely available?

 

tks,

nandy

 

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--
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