Thanks Brian

'Contact:' is as follows

UDP-NAT phones
"" <sip:1002@192.168.0.111:5060;fs_nat=yes;fs_path=sip%3A1002%40xxx.xxx.xx.xxx%3A5060>

UDP phones
"" <sip:1000@xxx.xx.xxx.xxx:5060>

(public ip addresses removed for security)

What does that mean as I am not familiar with the internals for FS?

Thanks
Dion.

On 11/11/14 21:29, Brian West wrote:

Can you look at the registered contacts:

at fs_cli:

sofia status profile internal reg

On Tue, Nov 11, 2014 at 2:25 AM, Dion Phillips <dion@openlogic.com.au> wrote:

Hi All

I have a FS server in the cloud and have phones registering with FS from 2 different locations. From one location, the registration is UDP-NAT and just UDP from the second location.

In the FS log, calls to the  UDP connected phones work and they come up with an external IP address (sofia_glue.c:1232 sofia/internal/sip:1002@203.59.xxx.xxx:5060 sending invite) while the phones on the UDP-NAT site don't work because FS is trying to connect to them via the internal IP address ( sofia_glue.c:1232 sofia/internal/sip:1000@192.168.0.111:5060 sending invite).

The phones on both sites are behind a very standard modem with no port forwarding or NAT setting.

What is wrong and how would I fix it?

Thanks in advance.
Dion.

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