Hi,

I'm new in freeswitch and I'm in charge to study the developmnet of a call center using freeswitch. I have read some books and documents about freeswitch scalability, and I have also read the document : "Giovanni_Maruzzelli-OpenSIPS_Summit2016-FreeSWITCH_HA.pdf", here in the link:
https://opensips.org/pub/events/2016-05-10_OpenSIPS-Summit_Amsterdam/Giovanni_Maruzzelli-OpenSIPS_Summit2016-FreeSWITCH_HA.pdf

In page 32 it is wrote that call center is a special case and the answer is partitioning. Can you tell me a little more about this solution?
Regards,
Eric