I have never heard of ictfax before, but it appears they have forums of their own.  I would try posting there.

http://forum.ictfax.org/


On Jan 31, 2013, at 12:21 PM, Archana Venugopan <a.venugopan@mundio.com> wrote:

Hi,
 
Am trying to install ICTFAX. As per this site  ictfax-20-installation-guide I followed the instructions. But got stuck in the below procedures
 
1. Create a symbolic link for /usr/ictfax in /var/www/html
ln -s /usr/ictfax /var/www/html/ictfax
 
ln: creating symbolic link `/var/www/html/ictfax': No such file or directory. There is no ictfax directory in the folder. So what to do?
 
2. Now visit http://DOMAIN.COM/ictfax and follow the installation instructions for ICTFax (drupal based) front end installation
 
When I click on the link its giving 404 error.
 
Can anyone please guide me on how to proceed further on this. Many thanks