How did you try to troubleshoot,
Here comes use of ngrep
ngrep <DID_NUMBER> port 5060

Follow the output, This to check
1, If you are getting the call on your switch?
2. How is your switch responding to the call?
3. If everything is fine until here then look in your dialplan.

 
Jai
www.didforsale.com
*Buy DIDs at low cost unlimited minutes
http://www.didforsale.com" 



On Thu, Sep 18, 2008 at 10:55 AM, Jair Santos <jairds@shaw.ca> wrote:
 
I have DID assigned to extension 1000 in public.xml
 
 <extension name="public_did">
      <condition field="destination_number" expression="^(3462001)$"/>
        <action application="transfer" data="1000"/>
      </condition>
    </extension>
 
Calling this DID from extension 1001 works but when calling from a regular phone it doesn't work.
 
Does anybody have any idea about what I am missing ?
 
thanks
 
Jair Santos

 

 

 

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