Hi Richard,

When you say "dial a DTMF digit", do you mean during the call? If that's the case, you'll only get a response from an in-call macro or IVR if the call is local. Depending on the soft client, you may not hear digits if you press them during a call, but they will still go through. Try the demo IVR and see what happens.

To your second question, if you are using RFC-2833 (the preferred method), then DTMF will be sent on the RTP port, so you won't need any extra settings. If you can send and receive audio, then DTMF should work.

Francis


On 27/05/2014 10:53 PM, Richard Mace wrote:
Hi,
Sorry to add to my original post, but, I have opened ports 5060-5070 and 10000-20000.
Is there a particular port that relates to DTMF or is is likely to be some kind of NAT issue?

Richard


On 27 May 2014 07:31, Richard Mace <richard.mace@gmail.com> wrote:
Hi All,
I have a FreeSWITCH server running behind a firewall and can successfully connect a Jitsi software client to the server remotely. I can dial 5000 from Jitsi and hear audio, but when I dial a DTMF digit,nothing happens.
I have tried configuring Jitsi to use different DTMF methods, but none seem to work.

It is a vanilla install of FreeSWITCH, Running on Debian 7 installed via the packages so the config files will be default.

Any ideas?

Thanks

Richard



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