Hi All.

I am new to FreeSwitch (but not to VoIP in general) and have been beating my head against the wall for a number of hours now on this. I seem to be having an issue with what seems like it should be a SIMPLE thing to do.

I have a carrier that I am registering my FS to, and I am able to make outgoing calls without an issue as well as calls between extensions. However when I make inbound calls I get an error about no route. I have researched everything I can find, tried 50 different variations on the same thing, and haven’t found a solution. It seems like it has to be something simple I am missing. The config is pretty standard from the regular install. FreeSWITCH Version 1.4.15~64bit on CentOS for whatever that matters.

Below is the error I am receiving on the console. I made things a bit generic but in this case I am calling the DID 18585551212 (I get 11 digits from the carrier). My FS is 123.123.12.31 and the upstream carrier is 123.123.12.30. No NAT here – both are public IPs and actually in the same subnet.

As you can see below, I have ext 1000 registered to the system, and the carrier gateway is registered also. Finally, I provided my inbound DID dialplan.

I am grateful for any help you can provide.

Thanks.

Rick

[NOTICE] switch_channel.c:1055 New Channel sofia/external/18585551212@123.123.12.30:5060 [abd31162-1886-11e5-a031-c396b897fabe]

[INFO] mod_dialplan_xml.c:635 Processing 18585551212 <18585551212>->18585559999 in context external

[WARNING] mod_dialplan_xml.c:665 Context external not found

[INFO] switch_core_state_machine.c:241 No Route, Aborting

[NOTICE] switch_core_state_machine.c:242 Hangup sofia/external/18585551212@123.123.12.30:5060 [CS_ROUTING] [NO_ROUTE_DESTINATION]

[NOTICE] switch_core_session.c:1633 Session 32 (sofia/external/18585551212@123.123.12.30:5060) Ended

[NOTICE] switch_core_session.c:1637 Close Channel sofia/external/18585551212@123.123.12.30:5060 [CS_DESTROY]

dialplan/public/00_inbound_did.xml:

   <extension name="18585559999">

    <condition field="destination_number" expression="18585559999">

     <action application="set" data="domain_name=$${domain}"/>

     <action application="transfer" data="1000 XML default"/>

    </condition>

   </extension>

                     Name          Type                                       Data      State

=================================================================================================

      external       profile           sip:mod_sofia@123.123.12.31:5080      RUNNING (0)

      external::xyzswitch       gateway                  sip:ricktest@123.123.12.30     REGED

      atl.somecompany.net         alias                                   internal      ALIASED

      internal       profile           sip:mod_sofia@123.123.12.31:5060      RUNNING (0)

=================================================================================================

Registrations:

=================================================================================================

Call-ID:        fd6446250b3b4d489aad6bb3a5bf5603

User:           1000@atl.somecompany.net

Contact:        "Rick" <sip:1000@10.1.10.123:5060;ob;fs_nat=yes;fs_path=sip:1000@70.12.123.222%3A5060;ob>

Agent:          MicroSIP/3.3.31

Status:         Registered(UDP-NAT)(unknown) EXP(2015-06-21 22:52:03) EXPSECS(208)

Ping-Status:    Reachable

Host:           atl.somecompany.net

IP:             70.12.123.222

Port:           5060

Auth-User:      1000

Auth-Realm:     123.123.12.31

MWI-Account:    1000@atl.somecompany.net

Total items returned: 1

=================================================================================================