Lyle, you are  right about the pinhole

Luis Daniel Lucio Quiroz
CISSP, CISM, CISA
Linux, VoIP and much more fun
www.okay.com.mx

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2015-11-23 10:38 GMT-05:00 Lyle Pratt <lylepratt@gmail.com>:

We've encountered something like this before and it ended up being a NAT issue. Users could receive calls from the server they are registered to because the registration would open a pinhole in their router. However, they could not receive calls from the other instance (no pinhole). We couldn't find a way around this.

I'm not sure if this is your same issue, but maybe this will help debug.

Regards,

Lyle Pratt

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