When yo say agent do you mean using call queues?  mod_fifo has support for “fifo_track_calls” which allows for this type of functionality too.


On Apr 28, 2017, at 1:25 PM, Brian West <brian@freeswitch.org> wrote:

see mod_limit.

On Fri, Apr 28, 2017 at 12:17 PM, Robert Oldham <robert@oldhamtechnology.com> wrote:
Is there a way to implement skip busy agent in freeswitch? I'm trying to send an incoming call to a ring group, without ringing anyone that is already on the phone or DND. Is there a simple way to do this?