So could someone point me in the right direction on the term I need to look for. Here is the scenario, I have 2 extensions (not really, way more) when I call the other extension lets say 1001 I want it to show the caller ID on my screen that shows when they call me. When they call me it shows their name and extension. But when the caller calls the callee it only shows what you dialed which is the extension. I want it to some how pull its effective CID when calling extensions within the phone system. Attached are some screen shots for reference.