spoke too soon,

with <action application="set" data="ignore_display_updates=true"/> the callerid name and number work perfectly, however when phone 2 barges in both phones display's the shared line data.

with <action application="set" data="ignore_display_updates=false"/> the callerid name is always correct but 20% of the time the Callerid number is blank. placing the call on hold or when phone 2 barges in restores the callerid number.

From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Bob McCarthy
Sent: Wednesday, February 29, 2012 3:19 PM
To: 'FreeSWITCH Users Help'
Subject: Re: [Freeswitch-users] CallerID changing after Bridge using SLA on Polycom Phones

worked like a champ!

From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Weigel, Stefan
Sent: Wednesday, February 29, 2012 8:17 AM
To: 'FreeSWITCH Users Help'
Subject: Re: [Freeswitch-users] CallerID changing after Bridge using SLA on Polycom Phones

Hi,

that’s working for me…

[..]

        <action application="export" data="caller_id_number=…"/>

        <action application="export" data=" effective_caller_id_number=…"/>

        <action application="set_profile_var" data="caller_id_number=…"/>

        <action application="set_profile_var" data="effective_caller_id_number=…"/>

        <action application="set" data="ignore_display_updates=true"/>

[..]

then do the bridge.

Best regards,

Stefan

Von: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] Im Auftrag von Bob McCarthy
Gesendet: Mittwoch, 29. Februar 2012 11:13
An: freeswitch-users@lists.freeswitch.org
Cc: bill.oneil@experient.com
Betreff: [Freeswitch-users] CallerID changing after Bridge using SLA on Polycom Phones

I am having an issue similar to that experienced by Wellie Chao in his email "Caller ID on inbound calls on Polycom" 2010/4/22.

The call is from an Audiocodes gateway with a dial string of *NXXXXXX# CallerID number sent is 101 which corresponds to the FXS port it came from, there is no CallerID Name.  I modify the CallerID name and number in the dialplan before the bridge.

<action application="export" data="effective_caller_id_name=some name"/>

<action application="export" data="effective_caller_id_number=XXX-XXX-XXXX"/>

<action application="export" data="ignore_display_updates=false"/>

<action application="export" data="import=effective_caller_id_name"/>

<action application="export" data="import=effective_caller_id_number"/>

<action application="bridge" data="user/CO999x1001.3@${domain_name}"/>

<action application="answer"/>

On Ring the CallerID name and number are what I have changed it to.

On Bridge, 80% of the time the CallerID name and number follow thru, 20% of the time it changes to what Leg A had originally before I used the export application.( name is blank and number is 101). if I put the call on Hold it reverts back to what I expected.

I have tried to use set, moved the import after the bridge, ignore_display_updates=true. Any Ideas?

On a further note, when phone 2 presses the shared line it shows the same CallerID name and number as phone 1.  When you press BargeIn both the CallerID name and number change to 101.  i.e. name is 101 number is 101 on both phones. this happens every time, is there a way to stop this behavior as well ?

Thanks

Bob McCarthy