Look at the signaling, the FreeSWITCH logs without it won't tell you why.

/b


On Wed, Apr 17, 2019 at 10:39 AM Sean Devoy <sdevoy@bizfocused.com> wrote:

Hi,

 

I have recently created a new server with the latest repo (1.8)

 

Most things are working great. Extension to Extension works, even across NAT on both ends.  I can call out to local numbers like my cell phone.  However, when I try to call 800 numbers or calls outside my local area codes it fails.  The logs look identical to the old server. The call goes through the same gateway.  I never get any audio back and 15 seconds later the log returns “no answer” and the call fails.

 

If it matters the gateway is through Vitelity.  I have opened a ticket there but no response yet.

 

Log excerpt:

[DEBUG] switch_core_state_machine.c:40 sofia/external/13522298979 Standard INIT

[DEBUG] switch_core_state_machine.c:48 (sofia/external/13522298979) State Change CS_INIT -> CS_ROUTING

[DEBUG] switch_core_state_machine.c:627 (sofia/external/13522298979) State INIT going to sleep

[DEBUG] switch_core_state_machine.c:584 (sofia/external/13522298979) Running State Change CS_ROUTING (Cur 2 Tot 2)

[DEBUG] switch_core_state_machine.c:643 (sofia/external/13522298979) State ROUTING

[DEBUG] mod_sofia.c:154 sofia/external/13522298979 SOFIA ROUTING

[DEBUG] switch_ivr_originate.c:67 (sofia/external/13522298979) State Change CS_ROUTING -> CS_CONSUME_MEDIA

[DEBUG] switch_core_state_machine.c:643 (sofia/external/13522298979) State ROUTING going to sleep

[DEBUG] switch_core_state_machine.c:584 (sofia/external/13522298979) Running State Change CS_CONSUME_MEDIA (Cur 2 Tot 2)

[DEBUG] sofia.c:7291 Channel sofia/external/13522298979 entering state [calling][0]

[DEBUG] switch_core_state_machine.c:662 (sofia/external/13522298979) State CONSUME_MEDIA

[DEBUG] switch_core_state_machine.c:662 (sofia/external/13522298979) State CONSUME_MEDIA going to sleep

[NOTICE] switch_ivr_originate.c:3705 Hangup sofia/external/13522298979 [CS_CONSUME_MEDIA] [NO_ANSWER]

[DEBUG] switch_core_state_machine.c:584 (sofia/external/13522298979) Running State Change CS_HANGUP (Cur 2 Tot 2)

[DEBUG] switch_core_state_machine.c:847 (sofia/external/13522298979) Callstate Change DOWN -> HANGUP

[DEBUG] switch_core_state_machine.c:849 (sofia/external/13522298979) State HANGUP

[DEBUG] mod_sofia.c:449 Channel sofia/external/13522298979 hanging up, cause: NO_ANSWER

[DEBUG] mod_sofia.c:514 Sending CANCEL to sofia/external/13522298979

[DEBUG] switch_core_state_machine.c:60 sofia/external/13522298979 Standard HANGUP, cause: NO_ANSWER

[DEBUG] switch_core_state_machine.c:849 (sofia/external/13522298979) State HANGUP going to sleep

[DEBUG] switch_core_state_machine.c:619 (sofia/external/13522298979) State Change CS_HANGUP -> CS_REPORTING

[DEBUG] switch_core_state_machine.c:584 (sofia/external/13522298979) Running State Change CS_REPORTING (Cur 2 Tot 2)

[INFO] mod_dptools.c:3518 Originate Failed.  Cause: NO_ANSWER

 

Thanks,

Sean

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