Hello list

I am an asterisk refugee and currently in the midst of moving our voip platform across to freeswitch. The goal is to have FS in the cloud (on a dedicated Linode virtual machine running Debian Squeeze), with all office phones (Aastra 57i units) connecting via the public internet.

FS is compiled and running on the linode machine (using the latest git build from a week ago). It is setup to listen on the public IP only so there is no NAT happening at the server end. All relevant firewall ports are open (tcp/udp 5060, tcp/udp 5080 and udp 16384:32768).

Because our office net connection has a dynamic IP, we are using (or trying to use) digest authentication rather than ACLs in order to control user/extension access to the internal sip profile.

The problem:

For some reason, none of our phones are able to successfully register with FS. Running fs_cli with logging at 7 and enabling "sofia global siptrace on" shows that the phones make contact and try to REGISTER but when FS replies with a 401 Unauthorized and requests the phone authenticate via digest, the phone seems to ignore this and just repeatedly keeps sending the same original REGISTER request with no accompanying Authorization header.

My hunch is that the problem must lie with the phone or our router rather than FS but I'm a little out of my depth with this problem and so would appreciate any insight or advice.


For a transcript of a failed registration between our FS server and a phone at the office, please see: http://pastebin.com/1qRudrvE  (note: server and phone ip has been changed to protect the innocent).

I also have a screen shot of the phone's SIP config here: http://imgur.com/2lwiN  (we are running the latest publically available Aastra firmware on the phones - v3.2.2.56).

Finally, in case it is relevant, the router at the office is a Draytek Vigor 2600 ADSL router (about 5 years old now but working happily as far as we know).


Thanks + Regards,
Charlie