does anyone have a cdr viewer or method that can help me determine the total minutes for all calls on a specified DID for the hour/day/month to date? I would like a method to generate such a report and maybe have it emailed on a 24 hour basis to the person in charge of the DID. the following I have seen in the past with any method to find the original program that would give an output like this.Calls by Day, DNIS -> DID ACCOUNT-> Friday, 8/19/11 (Eastern Standard Time)
Daily Month to Date
(Start of Month = Day 21)Day DNIS DNIS
GroupTotal
CallsMinutes
of UseAverage
Hold Time
(Minutes)Total
CallsMinutes
of UseAverage
Hold Time
(Minutes)– No rows –
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