Hi,

I want to play amr file in freeswitch IVR. But I get Invalid file format [amr] error. 

Any suggestion to solve this problem?

freeswitch log

-------------------

2016-05-05 22:36:02.151586 [INFO] mod_dptools.c:1260 Sending early media

2016-05-05 22:36:02.151586 [DEBUG] sofia_glue.c:5282 Audio Codec Compare [AMR:120:8000:20:0]/[AMR:96:8000:20:12200]

2016-05-05 22:36:02.151586 [DEBUG] sofia_glue.c:3190 Set Codec sofia/internal/1000@10.169.112.170 AMR/8000 20 ms 160 samples 12200 bits

2016-05-05 22:36:02.151586 [DEBUG] switch_core_codec.c:111 sofia/internal/1000@10.169.112.170 Original read codec set to AMR:96

2016-05-05 22:36:02.151586 [DEBUG] sofia_glue.c:5451 Set 2833 dtmf send/recv payload to 101

2016-05-05 22:36:02.151586 [DEBUG] mod_erlang_event.c:156 Sending event CODEC to attached session 69a98c32-134c-11e6-a976-6b5931cb8fb7

2016-05-05 22:36:02.151586 [DEBUG] sofia_glue.c:3449 AUDIO RTP [sofia/internal/1000@10.169.112.170] 10.169.112.170 port 22020 -> 192.168.0.174 port 4006 codec: 120 ms: 20

2016-05-05 22:36:02.151586 [DEBUG] mod_erlang_event.c:156 Sending event CODEC to attached session 69a98c32-134c-11e6-a976-6b5931cb8fb7

2016-05-05 22:36:02.151586 [DEBUG] switch_rtp.c:2040 Starting timer [soft] 160 bytes per 20ms

2016-05-05 22:36:02.151586 [DEBUG] sofia_glue.c:3716 Set 2833 dtmf send payload to 101

2016-05-05 22:36:02.151586 [DEBUG] sofia_glue.c:3722 Set 2833 dtmf receive payload to 101

2016-05-05 22:36:02.151586 [DEBUG] sofia_glue.c:3749 sofia/internal/1000@10.169.112.170 Set rtp dtmf delay to 40

2016-05-05 22:36:02.151586 [NOTICE] sofia_glue.c:4360 Pre-Answer sofia/internal/1000@10.169.112.170!

2016-05-05 22:36:02.151586 [DEBUG] mod_erlang_event.c:156 Sending event CHANNEL_PROGRESS_MEDIA to attached session 69a98c32-134c-11e6-a976-6b5931cb8fb7

2016-05-05 22:36:02.151586 [DEBUG] switch_channel.c:3368 (sofia/internal/1000@10.169.112.170) Callstate Change RINGING -> EARLY

2016-05-05 22:36:02.151586 [DEBUG] mod_erlang_event.c:156 Sending event CHANNEL_CALLSTATE to attached session 69a98c32-134c-11e6-a976-6b5931cb8fb7

2016-05-05 22:36:02.151586 [DEBUG] mod_sofia.c:2891 Ring SDP:

v=0

o=FreeSWITCH 1462490942 1462490943 IN IP4 10.169.112.170

s=FreeSWITCH

c=IN IP4 10.169.112.170

t=0 0

m=audio 22020 RTP/AVP 120 101

a=rtpmap:120 AMR/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=ptime:20

a=sendrecv

2016-05-05 22:36:02.151586 [DEBUG] switch_core_session.c:871 Send signal sofia/internal/1000@10.169.112.170 [BREAK]

2016-05-05 22:36:02.711592 [DEBUG] switch_core_session.c:1151 Send signal sofia/internal/1000@10.169.112.170 [BREAK]

2016-05-05 22:36:02.731593 [DEBUG] switch_ivr.c:614 sofia/internal/1000@10.169.112.170 Command Execute playback(abc_test/en/test.amr)

EXECUTE sofia/internal/1000@10.169.112.170 playback(abc_test/en/test.amr)

2016-05-05 22:36:02.731593 [DEBUG] mod_erlang_event.c:156 Sending event CHANNEL_EXECUTE to attached session 69a98c32-134c-11e6-a976-6b5931cb8fb7

2016-05-05 22:36:02.731593 [ERR] switch_core_file.c:150 Invalid file format [amr] for [/usr/local/abc/sounds/en/us/callie/abc_test/en/test.amr]!

amr prompt details 

-------------------------

Audio

Format                                   : AMR

Format/Info                              : Adaptive Multi-Rate

Format profile                           : Narrow band

Duration                                 : 16s 140ms

Bit rate mode                            : Constant

Bit rate                                 : 12.8 Kbps

Channel(s)                               : 1 channel

Sampling rate                            : 8 000 Hz

Bit depth                                : 13 bits

Stream size                              : 25.2 KiB (100%)

Thanks.

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