I've looked at mod_fifo before and thought that would not accomplish what I need to do. I'll take a closer look. Thanks Michael.

Robert Oldham
    Oldham Technology
    (801) 877-2190
    https://www.oldhamtechnology.com/


-----Original Message-----
From: Michael Jerris <mike@jerris.com>
Reply-to: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org>
To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org>
Subject: Re: [Freeswitch-users] skip busy agent
Date: Fri, 28 Apr 2017 13:40:21 -0400

When yo say agent do you mean using call queues?  mod_fifo has support for “fifo_track_calls” which allows for this type of functionality too.


On Apr 28, 2017, at 1:25 PM, Brian West <brian@freeswitch.org> wrote:

see mod_limit.

On Fri, Apr 28, 2017 at 12:17 PM, Robert Oldham <robert@oldhamtechnology.com> wrote:
Is there a way to implement skip busy agent in freeswitch? I'm trying to send an incoming call to a ring group, without ringing anyone that is already on the phone or DND. Is there a simple way to do this?



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