On Wed, Jul 11, 2012 at 7:19 AM, Terry Barnum
<terry@digital-outpost.com> wrote:
I'm starting to find my way around freeswitch via fusionpbx and have it running with a free DID, two X-Lite softphones and 3CXPhone on an iPhone. After creating a recording, an IVR menu and an inbound route to the IVR, a test call coming in on the DID complains it can't find the menu:
2012-07-08 11:28:36.451506 [NOTICE] switch_channel.c:926 New Channel sofia/external/<masked>@www.xxx.yyy.zzz [82327424-822d-44a4-9aa5-c20fdce2f356]
2012-07-08 11:28:36.451506 [INFO] mod_dialplan_xml.c:485 Processing <masked> <<masked>>-><masked> in context public
2012-07-08 11:28:36.471501 [NOTICE] switch_ivr.c:1729 Transfer sofia/external/<masked>@www.xxx.yyy.zzz to XML[5002@default]
2012-07-08 11:28:36.471501 [INFO] mod_dialplan_xml.c:485 Processing <masked> <<masked>>->5002 in context default
2012-07-08 11:28:36.551572 [NOTICE] mod_dptools.c:1148 Channel [sofia/external/<masked>@www.xxx.yyy.zzz] has been answered
2012-07-08 11:28:37.571514 [ERR] mod_dptools.c:1775 Unable to find menu
2012-07-08 11:28:37.571514 [NOTICE] switch_core_state_machine.c:249 sofia/external/<masked>@www.xxx.yyy.zzz has executed the last dialplan instruction, hanging up.
2012-07-08 11:28:37.571514 [NOTICE] switch_core_state_machine.c:251 Hangup sofia/external/<masked>@www.xxx.yyy.zzz [CS_EXECUTE] [NORMAL_CLEARING]
2012-07-08 11:28:37.591511 [NOTICE] switch_core_session.c:1446 Session 1 (sofia/external/<masked>@www.xxx.yyy.zzz) Ended
2012-07-08 11:28:37.591511 [NOTICE] switch_core_session.c:1448 Close Channel sofia/external/<masked>@www.xxx.yyy.zzz [CS_DESTROY]
I can see that the newly created choosevm ivr menu exists:
$ sudo ls -l *.xml /usr/local/freeswitch/conf/ivr_menus/
-rw-rw---- 1 _www _www 2878 Jun 20 00:08 demo_ivr.xml
-rw-r--r-- 1 _www _www 632 Jul 8 11:08 v_choosevm.xml
$ sudo cat /usr/local/freeswitch/conf/ivr_menus/v_choosevm.xml
<include>
<menu name="choosevm"
greet-long="/usr/local/freeswitch/recordings/recording1.wav"
greet-short="/usr/local/freeswitch/recordings/"
invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
exit-sound=""
confirm-macro=""
confirm-key=""
tts-engine="flite"
tts-voice="rms"
confirm-attempts="3"
timeout="3000"
inter-digit-timeout="2000"
max-failures="3"
max-timeouts="3"
digit-len="5">
<entry action="menu-exec-app" digits="1" param="transfer 2002 XML default"/>
<entry action="menu-exec-app" digits="2" param="transfer 2003 XML default"/>
</menu>
</include>
$ sudo cat /usr/local/freeswitch/conf/dialplan/default/333_v_choosevm.xml
<extension name="choosevm" >
<condition field="destination_number" expression="^5002$" >
<action application="answer" />
<action application="sleep" data="1000" />
<action application="set" data="hangup_after_bridge=true" />
<action application="ivr" data="choosevm" />
</condition>
</extension>
Is there something else necessary for the ivr menu to be found? I realize that I'm abstracted from freeswitch a bit by using fusionpbx as a front-end, but is this still the right place to ask?
Thanks,
-Terry
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