HI Everybody!

 

I had a recent problem where a transferred call’s audio was highly degraded.  The cause was identified as mismatched codecs – thanks again.

 

Today, I have a VERY VERY similar problem.  The difference is that the first step is an IVR, not the receptionist.  How do I set the CODEC for an incoming call to 711u when it is routed to an IVR.

 

Thanks,

Sean