Thank's for your help Raj

I tried your configuration with a slight modification to the current IP from
Alcazar. This didn't work because it said it didn't recognize </gateways>.
Didn't even load into sofia. So I removed the extra data most likely
specific to your set up. And got this:

<include>
       <gateway name="alcazarnetworks.com">










       </gateway>
</include>

This should be a simply stripped down version of yours so that should work
but it isn't.

Any ideas? I'm sure I made some stupid mistake that I'm missing.



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