Rob,

Thanks for the thought, but i am already using the park command. But after i park the call, i cannot get the music to play.(trying to use the playback command) Also, i am not getting dial tone on the operator phone, so i am not sure the line has been fully disconnected to free the operator up for other calls.

i was hoping someone had an ordered list of the commands to complete my original scenario.

thanks in advance

Dave

---

From: Rob Hutton <justlikeef@gmail.com>
To: freeswitch-users@lists.freeswitch.org
Cc: Dave Bracken <bracken_dave@yahoo.com>
Sent: Thu, April 28, 2011 12:31:09 PM
Subject: Re: [Freeswitch-users] Call Hold scenario, please help.

Look at park and valet park...

On Thursday 28 April 2011 10:38:06 Dave Bracken wrote:
> This is my scenario, i have a caller call in, and i bridge them to an
> operator. The operator would need to put the caller on hold(with music)
> and then the operator freed up for other calls,etc. Then the operator can
> pull the caller back off hold.
> I need to know how to do this using the commands on an "outbound" socket
> connection to fs. What the commands are, the order, etc. Cant seem to find
> anyone who knows this yet, so i hope one of you fs gurus can point me in
> the right direction.
> Thanks in advance,
> Dave
> in irc aka FSnewbDelphi.