On Dec 11, 2014, at 10:26 AM, Chris Tunbridge <blasterjr@gmail.com> wrote:

The variable outbound_caller_id_number and outbound_caller_id_name are not related to the caller id on outbound calls. 

On your outbound dial plan you need to set something like the following

      <action application="export" data="effective_caller_id_name=${user_data(${username}@${domain_name} var outbound_caller_id_name)}"/>
      <action application="export" data="effective_caller_id_number=${user_data(${username}@${domain_name} var outbound_caller_id_number)}"/>

This will cause the system to pull the settings from the users profile and use it for the outgoing call.

On Wed, Dec 10, 2014 at 12:27 PM, Joel White <joelewhite@gmail.com> wrote:

I have gone over the config with a fine tooth comb, it matches another config of a server in which the caller id works fine.  What I am seeing however is that in this system the variable is not exported to the dialplan.  I may be missing something, and most likely I am.  I do have a question though.  Is there a way to see what variables are defined for a particular user in the FreeSWITCH console?

Here is some output of the Lua script on the server not pushing caller id

2014-12-09 16:54:22.819251 [NOTICE] switch_cpp.cpp:1328 Debug from gen_dir_user_xml.lua, generated XML:
<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<document type="freeswitch/xml">
  <section name="directory">
    <domain name="voip.net">
      <user id="26342" mailbox="26342">
        <params>
          <param name="password" value="XXXXXX"/>
          <param name="vm-password" value="26342"/>
          <param name="vm-enabled" value="true"/>
          <param name="dial-string" value="{presence_id=${dialed_user}@${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}"/>
    </params>
        <variables>
          <variable name="toll_allow" value="local,domestic"/>
          <variable name="user_context" value="default"/>
          <variable name="outbound_caller_id_name" value="Michelle"/>
          <variable name="outbound_caller_id_number" value="1321XXXXXXX"/>
      <variable name="accountcode" value="PA"/>
      <!--<variable name="callgroup" value="techsupport"/>-->
        </variables>
      </user>
    </domain>
  </section>
</document>

And some output from the Lua script on the server with CID functioning

2014-12-09 21:50:55.458996 [NOTICE] switch_cpp.cpp:1328 Debug from gen_dir_user_xml.lua, generated XML:
<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<document type="freeswitch/xml">
  <section name="directory">
    <domain name="sip.voice.com">
      <user id="53201" mailbox="53201">
        <params>
          <param name="password" value="XXXXXXX"/>
          <param name="vm-password" value="53201"/>
          <param name="dial-string" value="{presence_id=${dialed_user}@${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}"/>
        </params>
        <variables>
          <variable name="toll_allow" value="local,domestic"/>
          <variable name="user_context" value="default"/>
          <variable name="outbound_caller_id_name" value="Voice.com"/>
          <variable name="outbound_caller_id_number" value="1303XXXXXX"/>
          <!--<variable name="callgroup" value="techsupport"/>-->
        </variables>
      </user>
    </domain>
  </section>
</document>

Of course I removed any identifiable information, but it looks like the CID is being set.  What am I missing here that is not allowing for the variable to be passed to the dialplan?

This is what I get when the dialplan executes

EXECUTE sofia/internal/26342@voip.net
set(effective_caller_id_number=)
2014-12-09 17:00:24.839237 [DEBUG] mod_dptools.c:1435 sofia/internal/26342@voip.net SET [effective_caller_id_number]=[UNDEF]

Kinda strange and I could not find a discrepancy between the dialplan configuration of the working server vs the non-working server

Here is the version running on the server that works properly

FreeSWITCH Version 1.4.13+git~20141103T195300Z~b942d0faa8~64bit (git b942d0f 2014-11-03 19:53:00Z 64bit)

And the version of the server having issue with CID

FreeSWITCH Version 1.4.13+git~20141103T195300Z~

b942d0faa8~64bit (git b942d0f 2014-11-03 19:53:00Z 64bit)

I used diff and compared both servers conf directory recursively.  I could not find a discrepancy in the files aside from Switch name, etc.

What am I missing?

Could there be anything that that would overwrite the CID variable after it is set by Lua (Generating the user profile)?