It's a local fs sip account registered using xlite, I'll send you the sip trace tomorrow. Even using fs conference server to dial other extension also all goto trying only, the hangup is because I let the destination ext ring and no ringtone heard on vc so disconnected later.
I was checking source of vc and I don't see the bell file being called anywhere else other then just one place.
Using sip gateway also when I call the gateway sends a session progress packet and I hear the pstn carrier ringtone when dialing using sip phone and even if the carrier asks fs to generate local ringtone it does but only in vc both don't work for some reason.
Anyways it's late night here so first thing in morning I'll send you sip trace of fs by calling local extension to narrow this down.

On August 3, 2016 9:51:51 PM Ítalo Rossi <italo@freeswitch.org> wrote:

There's no SIP trace in that pastebin, your verto dialog goes from trying directly to hangup, no ringing probably from the sip endpoint.

On Wed, Aug 3, 2016 at 12:28 PM, Bipin Patel <bipin@xbipin.com> wrote:

hi,

links for both the logs

FS log
https://pastebin.freeswitch.org/view/6d5eca9d

chrome console
https://pastebin.freeswitch.org/view/9132749f

Regards,
Bipin

---

-------- Original Message --------
Subject: Re: [Freeswitch-users] VC no ringtone when remote ringing
From: Ítalo Rossi <italo@freeswitch.org>
To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org>

Date: 8/3/2016, 4:57:36 PM

Can you pastebin your FS logs? And also try to get your browser console logs.

On Wed, Aug 3, 2016 at 3:26 AM, Bipin Patel <bipin@xbipin.com> wrote:

i tried calling local sip endpoints and still nothing rings in VC client

Regards,
Bipin

---

-------- Original Message --------
Subject: Re: [Freeswitch-users] VC no ringtone when remote ringing
From: Ítalo Rossi <italo@freeswitch.org>
To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org>

Date: 8/2/2016, 9:38:20 PM

Try calling a local sip endpoint and let me know.

On Tue, Aug 2, 2016 at 7:07 AM, Bipin Patel <bipin@xbipin.com> wrote:

sorry about that, that not implemented also happens when calling FS conference server

my dialstring in dialplan is as such, could this be a problem

{^^:sip_invite_domain=${dialed_domain}}${sofia_contact(*/${dialed_user}@${dialed_domain})},${verto_contact
${dialed_user}@${dialed_domain}}

Regards,
Bipin

---

-------- Original Message --------
Subject: Re: [Freeswitch-users] VC no ringtone when remote ringing
From: Bipin Patel <bipin@xbipin.com>
To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org>

Date: 8/2/2016, 1:28:07 PM

in chrome console i see a got a not implemented state soon after the call is placed

Dialog beac6a4b-dcc4-45bb-1d9f-fca14604acfb: state change from new to requesting

vertoService.js:589 onDialogState: $.v…o.dialog {params: Object, verto: $.verto, direction: Object, lastState: Object, state: Object…}

vertoService.js:624 Got a not implemented state: $.v…o.dialog {params: Object, verto: $.verto, direction: Object, lastState: Object, state: Object…}answered: falseattach: falseaudioStream: video#webcam.hidecallID: "beac6a4b-dcc4-45bb-1d9f-fca14604acfb"callbacks: Objectcause: "NORMAL CLEARING"causeCode: 16direction: ObjectlastState: Objectparams: Objectrtc: $.FSRTCscreenShare: falsestate: ObjectuseCamera: "none"useMic: "b59a95125522bf173fa8b1e7006b02e71087bef1a3fa3c32c147806f9d641072"useSpeak: "default"verto: $.verto__proto__: Object

jquery.jsonrpcclient.js:422 Speed Test: Up: 627 Down: 2012

jquery.verto.js:2146 Dialog beac6a4b-dcc4-45bb-1d9f-fca14604acfb: state change from requesting to trying

vertoService.js:589 onDialogState: $.v…o.dialog {params: Object, verto: $.verto, direction: Object, lastState: Object, state: Object…}

vertoService.js:595 Calling: Outbound Call <1234>

Regards,
Bipin

---

-------- Original Message --------
Subject: Re: [Freeswitch-users] VC no ringtone when remote ringing
From: Mirko Brankovic <mirkobrankovic@gmail.com>
To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org>
Date: 8/2/2016, 11:27:18 AM

aah yes it is in verto dir:

├── sounds

│   ├── bell_ring2.mp3

│   └── bell_ring2.wav

On Tue, Aug 2, 2016 at 9:23 AM, Mirko Brankovic <mirkobrankovic@gmail.com> wrote:

BTW do you have freeswitch-sounds-en-us-callie installed ?

On Mon, Aug 1, 2016 at 10:21 PM, Bipin Patel <bipin@xbipin.com> wrote:

I'm using g711u codec and the standard verto communicator portal so what can go wrong?
Even the conference server of fs using vc I hear no ringtone so could it be the vc code itself having the issue?

On August 1, 2016 7:52:32 PM Mirko Brankovic <mirkobrankovic@gmail.com> wrote:

I guess that is it.

Just before that event being fired up you should have Callstate changed from Down to Ringing, something like:

2016-08-01 17:47:20.827754 [NOTICE] mod_verto.c:2312 Ring-Ready verto.rtc/44831961-bab8-91d6-14c1-03318f7c4ec1!

2016-08-01 17:47:20.827754 [DEBUG] switch_channel.c:3343 (verto.rtc/44831961-bab8-91d6-14c1-03318f7c4ec1) Callstate Change DOWN -> RINGING

which means that on the client side this event is not picked up to play ringtone I guess. Check the browser console log.

On Mon, Aug 1, 2016 at 5:35 PM, Bipin Patel <bipin@xbipin.com> wrote:

hi,

i did the verto trace and after invite i get the below event, i didnt do the sip trace because when i call directly using sip i get session progress so the gateway is surely generating the session progress
                "channelCallState":     "RINGING",
                "originalChannelCallState":     "DOWN",

Regards,
Bipin

---

-------- Original Message --------
Subject: Re: [Freeswitch-users] VC no ringtone when remote ringing
From: Mirko Brankovic <mirkobrankovic@gmail.com>
To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org>
Date: 8/1/2016, 7:19:24 PM

yes increase the debug value to maybe 10 in verto.xml.conf and sofia global siptrace on and see what is going on.

On Mon, Aug 1, 2016 at 5:08 PM, Bipin Patel <bipin@xbipin.com> wrote:

hi,

yes i have answer before the bridge but i even tried without answer and both ways no ringtone came, ill check the trace and get back

Regards,
Bipin

---

-------- Original Message --------
Subject: Re: [Freeswitch-users] VC no ringtone when remote ringing
From: Mirko Brankovic <mirkobrankovic@gmail.com>
To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org>
Date: 8/1/2016, 6:39:58 PM

HI,

Do you do answer before the bridge?

Turn on SIP and Verto trace and see if 180/183 is propagated correctly into verto event  "originalChannelCallState": "RINGING", after verto.invite.

-mirko

On Mon, Aug 1, 2016 at 4:34 PM, Bipin Patel <bipin@xbipin.com> wrote:

i have successfully setup VC with FS with all the certs etc and all calls coming from verto goto sip gateway and from there to pstn line. The calls go all fine with 2 way audio but the only problem im facing is when the verto user calls a number, he cant hear any ringtone and in cases where the remote party mobile is switched of that time the wireless carrier usually gives a phone switched off or out of coverage ivr but all those are not heard to the verto user. Is there any way to fix this or probably bridge the ringing received from remote side to verto caller, i dont want to generate any local ring back on FS

--
Regards,
Bipin

---

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Mirko

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Regards,

Mirko

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Regards,

Mirko

--

Regards,

Mirko

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Ítalo Rossi

italo@freeswitch.org

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Ítalo Rossi

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Ítalo Rossi

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