Are you using mod_callcenter or mod_fifo for inbound calls? (Just curious.) I'd recommend starting with mod_cdr_xml since that will always give you the most data.
-MC

On Mon, Oct 22, 2012 at 9:02 AM, Jason Holden <jason.holden@start.ca> wrote:

Can anyone provide advice on being able to provide a client with a call centre statistics report?

 


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