I’m happy to see that you can
add consumers to queues using the fifo.conf.xml configuration file. I have made
some tests and I hope it may lead to a more universal way of setting up queues
for small organisations than the one I have described in the wiki, and which
includes (too) many javascripts. I have some questions to clarify my
understanding. Using the fifo.conf.xml, I find:
- That the consumers continue to
ring after the caller has abandoned the queue. Is there a way to avoid this?
Further:
- Is there a way to control the
caller_id_name/number presented to the consumer?
- Is there a way to control the
ringing tone in the consumers like the one which can be used in the dialplan?
- Can the fifo.conf.xml refer to an
ODBC connection in order to get the members from a database?
Finally, thanks for all the good
work everybody in the FS community has put into FS, I truly believe in the
possibilities of this product. Checking the hits on Google certainly indicates
you moving into the right direction. /Jon