Hello all,
We are setting up FreeSwitch to use FreeTDM through a Sangoma A102DE, which is connected to a PRI. We are located in Texas in the US, where we are required to call the full 10 digits (area code and number) for "local" numbers and then dial 1 followed by the full 10 digits for calls that are long distance.
Currently, our dialplan is working as expected to make local calls:
<!-- regex is NANPA +1NxxNxxXXXX E.164 Dialstring -->
<extension name="tdm-outgoing">
<condition field="destination_number" expression="^9?(1{0,1}[2-9]\d\d[2-9]\d{6})$">
<action application="log" data="WARNING outbound call through TDM to $1"/>
<action application="set" data="effective_caller_id_number=${outbound_caller_id_number}"/>
<action application="set" data="effective_caller_id_name=${outbound_caller_id_name}"/>
<action application="set" data="call_direction=outbound"/>
<action application="set" data="hangup_after_bridge=true"/>
<action application="bridge" data="freetdm/1/a/$1"/>
</condition>
</extension>
When we dial a number with a 1 in front of it, the 1 is still included in the connect lines and all the output I can find from the logs or fs_cli. For example:
2018-02-06 12:52:28.376794 [DEBUG] mod_freetdm.c:1343 Connect outbound channel FreeTDM/1:1/17138370311
but we receive an automated message from our local PRI provider saying that we need to dial 1 in front of the number to dial long distance. I called into their support and they claim that "everything is normal" and as a related note, up until about 2 days ago, this PRI was working properly calling long distance on our old Mitel system.
I'm a bit of a loss as to where to check next. Any ideas on either what might be pulling out the 1 when delivering it to the PRI or if there is some secret extra code the PRI is expecting for long distance I'm not aware of?
Thanks for the help!