On Wednesday 15 December 2021 at 17:54:32, Sean Devoy via FreeSWITCH-users
wrote:

> Hi,
>
> I have a very strange problem.  My customer has one extension out of 16
> that has an issue dialing outside numbers.  She hears it ring 4 or 5
> times, then gets a "busy" signal.  She says the recipient's phone does not
> ring on their end.  (I had another user test this and it is confirmed).

I suggest a packet capture of the SIP communications between FreeSwitch and
both the extension, and the outbound trunk, would be helpful in this case.


Antony.

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