When I add members to the fifo queue via fscli it works properly and as expected, but when I add members through the configuration file, it does not work. Here is the configuration file:
<configuration name="fifo.conf" description="FIFO Configuration">
<fifos>
<member timeout="60" simo="1" lag="20">user/1004@default</member>
<member timeout="60" simo="1" lag="20">user/1003@default</member>
</fifo>
</fifos>
</configuration>
When I add these two members through fscli it works as expected.
On Mon, Apr 15, 2013 at 11:12 AM, Ashish gautam
<ashish@nms.co.in> wrote:
Thanks Michael,
Probably the originate dialstring I am using is not correct. Can you please tell what is the proper format for that?
For some reason your agents are not actually set as members of the queue. Onhook agents will be listed in the <member> section and off-hook agents will be listed in the <consumers> section. Evidently, whatever you're doing to add the agents is not working. You may want to try explicitly adding them from the fs_cli using the fifo_member command and seeing how that goes.
-MC
On Thu, Apr 11, 2013 at 9:32 PM, Ashish gautam
<ashish@nms.co.in> wrote:
The output is :
<fifo_report>
<fifo name="
cool_fifo@10.1.30.229" consumer_count="0" caller_count="0" waiting_count="0" importance="0" outbound_per_cycle="1" ring_timeout="60" default_lag="30" outbound_priority="5" outbound_strategy="ringall">
<outbound></outbound>
<callers></callers>
<consumers></consumers>
<bridges></bridges>
</fifo>
</fifo_report>
On Thu, Apr 11, 2013 at 9:42 PM, Michael Collins
<msc@freeswitch.org> wrote:
What's the output of fscli command: fifo list cool_fifo@10.1.30.229
-MC
Hi,
Caller is played music on hold but is not connected to any of the agents since no agent is ringing. I have sip users registered to FS ( they are online). I have configured a SIP user as a member for the queue. But, when the caller calls in, the agent doesn't ring.
Please throw some light.
-Ashish