Don't use call_timeout, use leg_timeout instead... like [leg_timeout=5]user/1000,  You can also pair this with leg_delay_start to have a single string that will just add additional calls to the current bridge action as time goes on.

{leg_timeout=60}user/1015,[leg_delay_start=10]user/1016,[leg_delay_start=15]user/1017,[leg_delay_start=20]user/1018

This will start ringing 1015 immediately, then start 1016 10 seconds in, 1017 15 seconds in, 1018 20 seconds in.  While not dropping any of the calls that are already ringing allowing you to escalate the call to additional people the longer it sits.

On Thu, Sep 4, 2014 at 3:45 PM, Phillip Jones <pjintheusa@gmail.com> wrote:

Hi there,

I am testing carrier failover via the dialplan. 

Can anyone tell why me the following two dial plans act differently? In my mind they are the same so I am flummoxed.

 

<extension name="treatment_followme_route">

     <condition field="${Treatment}" expression="^SEQUENTIAL$"/>

<condition field="${ForwardingNumber}" expression="^100">

<action application="set" data="ignore_early_media=true"/>

<action application="set" data="continue_on_fail=true"/>

<action application="set" data="call_timeout=5"/> 

<action application="bridge" data="user/1001|user/1001"/>

<action application="set" data="call_timeout=20"/> 

<action application="bridge" data="user/1002|user/1002"/> 

...

      </condition>

</extension>

VERUS:

<extension name="treatment_followme_route">

     <condition field="${Treatment}" expression="^SEQUENTIAL$"/>

<condition field="${ForwardingNumber}" expression="^100">

<action application="set" data="ignore_early_media=true"/>

<action application="set" data="continue_on_fail=true"/>

<action application="bridge" data="{call_timeout=5}user/1001|user/1001"/>

<action application="bridge" data="{call_timeout=20}user/1002|user/1002"/> 

..

      </condition>

    </extension>

First dial plan will dial user 1001 once followed by 1002 once - which is correct for my purposes

Second will dial user 1001 twice followed by 1002 twice

Why would {call_timeout=15} change the nature of that bridge and <action application="set" data="call_timeout=5"/> not?

Thanks

Phil