I am having difficulty with a Polycom 501 and Freeswitch. There are 3 lines on the phone. The first two are registered with a SwitchVox, the last with Freeswitch.

When I select the 3rd line and begin to press numbers, pressing the 3rd digit automatically causes the phone to begin to dial. It does not matter which three numbers I press, the 3rd one is magic.

However, if I do not select a line before dialing and key a 10-digit number into the phone, then select the 3rd line, it dials out fine.

You can see from the debug console output that Processing begins before it hits any dialplan, so that cannot be the problem. I must have the line defined incorrectly for Freeswitch.

Thanks for any suggestions, Lars.

PolycomSoundPointIP-SPIP_501-UA/2.1.2.0078

Linux fs 2.6.18-128.1.10.el5 #1 SMP Thu May 7 10:39:21 EDT 2009 i686 i686 i386 GNU/Linux

2009-06-22 12:32:18.588457 [DEBUG] sofia.c:4549 IP 192.168.10.101 Rejected by acl "domains". Falling back to Digest auth.

2009-06-22 12:32:18.706419 [DEBUG] sofia.c:4549 IP 192.168.10.101 Rejected by acl "domains". Falling back to Digest auth.

2009-06-22 12:32:18.708461 [NOTICE] switch_channel.c:602 New Channel sofia/internal/1001@192.168.10.29 [661a46fa-5f63-11de-85d0-1157463d23c2]

2009-06-22 12:32:18.711463 [DEBUG] switch_core_state_machine.c:397 (sofia/internal/1001@192.168.10.29) Running State Change CS_NEW

2009-06-22 12:32:18.711463 [DEBUG] sofia.c:3210 Channel sofia/internal/1001@192.168.10.29 entering state [received][100]

2009-06-22 12:32:18.711463 [DEBUG] sofia.c:3217 Remote SDP:

v=0

o=- 1245682011 1245682011 IN IP4 192.168.10.101

s=Polycom IP Phone

c=IN IP4 192.168.10.101

t=0 0

m=audio 2254 RTP/AVP 0 8 18 101

a=rtpmap:0 PCMU/8000

a=rtpmap:8 PCMA/8000

a=rtpmap:18 G729/8000

a=rtpmap:101 telephone-event/8000

2009-06-22 12:32:18.711463 [DEBUG] switch_core_state_machine.c:403 (sofia/internal/1001@192.168.10.29) State NEW

2009-06-22 12:32:18.711463 [DEBUG] sofia_glue.c:3068 Audio Codec Compare [PCMU:0:8000:0]/[G7221:115:32000:20]

2009-06-22 12:32:18.711463 [DEBUG] sofia_glue.c:3068 Audio Codec Compare [PCMU:0:8000:0]/[G7221:107:16000:20]

2009-06-22 12:32:18.711463 [DEBUG] sofia_glue.c:3068 Audio Codec Compare [PCMU:0:8000:0]/[G722:9:8000:20]

2009-06-22 12:32:18.711463 [DEBUG] sofia_glue.c:3068 Audio Codec Compare [PCMU:0:8000:0]/[PCMU:0:8000:20]

2009-06-22 12:32:18.711463 [DEBUG] sofia_glue.c:2026 Set Codec sofia/internal/1001@192.168.10.29 PCMU/8000 20 ms 160 samples

2009-06-22 12:32:18.711463 [DEBUG] sofia_glue.c:3028 Set 2833 dtmf payload to 101

2009-06-22 12:32:18.711463 [DEBUG] sofia.c:3376 (sofia/internal/1001@192.168.10.29) State Change CS_NEW -> CS_INIT

2009-06-22 12:32:18.711463 [DEBUG] switch_core_session.c:933 Send signal sofia/internal/1001@192.168.10.29 [BREAK]

2009-06-22 12:32:18.721428 [DEBUG] switch_core_state_machine.c:397 (sofia/internal/1001@192.168.10.29) Running State Change CS_INIT

2009-06-22 12:32:18.721428 [DEBUG] switch_core_state_machine.c:480 (sofia/internal/1001@192.168.10.29) State INIT

2009-06-22 12:32:18.721428 [DEBUG] mod_sofia.c:83 sofia/internal/1001@192.168.10.29 SOFIA INIT

2009-06-22 12:32:18.721428 [DEBUG] mod_sofia.c:111 (sofia/internal/1001@192.168.10.29) State Change CS_INIT -> CS_ROUTING

2009-06-22 12:32:18.721428 [DEBUG] switch_core_session.c:933 Send signal sofia/internal/1001@192.168.10.29 [BREAK]

2009-06-22 12:32:18.721428 [DEBUG] switch_core_state_machine.c:480 (sofia/internal/1001@192.168.10.29) State INIT going to sleep

2009-06-22 12:32:18.721428 [DEBUG] switch_core_state_machine.c:397 (sofia/internal/1001@192.168.10.29) Running State Change CS_ROUTING

2009-06-22 12:32:18.721428 [DEBUG] switch_core_state_machine.c:483 (sofia/internal/1001@192.168.10.29) State ROUTING

2009-06-22 12:32:18.721428 [DEBUG] mod_sofia.c:130 sofia/internal/1001@192.168.10.29 SOFIA ROUTING

2009-06-22 12:32:18.721428 [DEBUG] switch_core_state_machine.c:78 sofia/internal/1001@192.168.10.29 Standard ROUTING

2009-06-22 12:32:18.721428 [INFO] mod_dialplan_xml.c:252 Processing 1001->323 in context default

Dialplan: sofia/internal/1001@192.168.10.29 parsing [default->unloop] continue=false

Dialplan: sofia/internal/1001@192.168.10.29 Regex (PASS) [unloop] ${unroll_loops}(true) =~ /^true$/ break=on-false

Dialplan: sofia/internal/1001@192.168.10.29 Regex (FAIL) [unloop] ${sip_looped_call}() =~ /^true$/ break=on-false