You don't need them to tell you how to configure your device to talk to them (a FS specific question), you want them to tell you why the authentication failed (specific to their end). Once we know that it should be possible to know what needs to be adjusted.

-Steve

On 17 February 2013 17:33, Johan Helsingius <julf@julf.com> wrote:

> If they are rejecting it, I'd ask them why.

I did.

"What equipment are you using?"
"freeswitch"
"we don't support that"

> Are you bridging to sofia/gateway/telfort ?

Yes.

> Also, if you changed the password on the gateway, did you killgw the old load
> and restart it? reloadxml doesn't restart gateways that are already connected.

I restarted freeswitch.

Julf

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