Hi all,

 

In my continuing quest to get some basic ring-all call queuing up and running, I’ve abandoned mod_fifo and started looking at mod_callcenter which easily does everything I need.

 

The stumbling block I’ve had is about dynamic configuration reloading. Our freeswitch instances are configured to use xml_mod_curl to retrieve configs, as all our configuration is kept in a third-party system.

 

In the CLI, I am able to call callcenter_config queue reload <name> which works as intended, but this will not reload the agents or tiers. Having tried both callcenter_config agent reload <agent> and callcenter_config tiers reload <queue> <agent>, I get an –ERR no reply from the console each time. I’ve looked through mod_callcenter.c and can quite clearly see in code that these should be both working, code example can be found here https://fisheye.freeswitch.org/changelog/freeswitch/?cs=9ecbb54

 

Is this a known issue? I can see JIRA issue on this matter at https://jira.freeswitch.org/browse/FS-5850 but it seems to indicate this was all complete towards the end of last year, which is why it’s puzzling me that those commands are not working.

 

 

Regards,

Alvaro

 

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