Is the gw responding the OPTIONs?<br><div class="gmail_quote"><div dir="ltr">On Wed, Nov 2, 2016 at 3:11 PM Muhammad Naseer Bhatti &lt;<a href="mailto:nbhatti@gmail.com">nbhatti@gmail.com</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><img class="m_-4045524504847499979cloudmagic-smart-beacon gmail_msg" src="https://tr.cloudmagic.com/h/v6/emailtag/tag/1478113859/73154a264d7158e3599b823299ce3695/3f7124c27aa68ef9d0c2429b27f37ca9/2be3e60691a5bd564f2ef58e3c869471/9efab2399c7c560b34de477b9aa0a465/ufo.gif" style="border:0;width:0;height:0;overflow:hidden" width="0" height="0"><div dir="auto" class="gmail_msg"><span class="gmail_msg">I am trying to diagnose a gateway down issue,</span><div class="gmail_msg"><span class="gmail_msg"><br class="gmail_msg"></span></div><div class="gmail_msg">2016-11-02 17:59:41.304402 [ERR] mod_sofia.c:4391 Gateway &#39;vgaccount&#39; is down!</div><div class="gmail_msg"><br class="gmail_msg"></div><div class="gmail_msg">(Yes it’s a little old version but need to figure out the root cause)</div><div class="gmail_msg"><span class="gmail_msg"><br class="gmail_msg"></span></div><div class="gmail_msg"><span class="gmail_msg">I have the gigantic sip trace and the log files but not able to figure out why I am seeing this message. Though at the same time I am able to ping the  gateway fine from the same machine. What sort of symptoms should I look for in the log files? I am already looking into network connectivity and other system log files but nothing as of now.<br class="gmail_msg"><br class="gmail_msg">Thanks.</span></div><div class="gmail_msg"><span class="gmail_msg"><br class="gmail_msg"><div id="m_-4045524504847499979cm_footer" class="m_-4045524504847499979cm_footer gmail_msg"><div id="m_-4045524504847499979cm_sent_from" class="gmail_msg">via <a href="https://cloudmagic.com/k/d/mailapp?ct=dx&amp;cv=9.1.25&amp;pv=10.12.1&amp;source=email_footer_2" class="gmail_msg" target="_blank">Newton Mail</a></div></div></span></div></div>_________________________________________________________________________<br class="gmail_msg">
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