Hi,

Anyone know if there is a way to change notify behaviour in FS to avoid 
the below confusion (eg on Snom, you can intercept a call that someone 
you monitor has held), up to and including disabling NOTIFY for a held 
endpoint but not for a ringing one?

Thanks,

Alex

*******

Hi,

I have some snom 370s, and I noticed that when a monitored extension has 
held a call then the corresponding BLF lamp flashes exactly as if the 
monitored extension is ringing, and it is then possible to steal the 
call from the "holder" by pressing the button.

Ideally I'd like neither of these things to happen. Is it possible to 
disable one or both for a held call?

I have a polycom IP 650 with productivity licence and it shows the 
status of the holding extension as ringing (with the musical notes 
animation on the status display - not great) but at least it doesn't 
steal the call.

Cheers

Alex