[SOLVED]

The issue was in the vars.xml file.


<X-PRE-PROCESS cmd="set" data="external_ip=192.168.X.XXX"/>

the ip address needed to be set to internet IP address connected to server.

 

---------- Forwarded message ----------
From: Steven Ayre <steveayre@gmail.com>
To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org>
Cc: 
Date: Fri, 14 Aug 2015 21:32:10 +0100
Subject: Re: [Freeswitch-users] [ERR] mod_sofia.c:4921 Invalid Gateway 'provider
[ERR] mod_sofia.c:4921 Invalid Gateway 'provider'

This means you're using the dialstring sofia/gateway/provider/... and there's no gateway named 'provider'. In your example you should use sofia/gateway/callwithus-outbound/...

Invalid Profile [external]

This means the profile hasn't been loaded. Try 'sofia profile external start' and check for any error messages creating it. 

On 13 August 2015 at 23:48, Edwin Reed-Sanchez <ereedsanchez@gmail.com> wrote:

I am getting error

[ERR] mod_sofia.c:4921 Invalid Gateway 'provider'

when trying to make a long distance call.


My /freeswitch/sip-profiles/external/profile.xml is

------

<include>

    <gateway name="callwithus-outbound">

        <param name="username" value="05617XXXX"/>

        <param name="password" value="05XXXX"/>

        <param name="realm" value="callwithus"/>

        <param name="proxy" value="sip.callwithus.com"/>

        <param name="register" value="true"/>

    </gateway>

</include>

------


In fs_cli I did

sofia profile external rescan 

Invalid Profile [external]


Thanks,
--
Edwin Reed-Sanchez