Can you double check how your domains are listed under 'sofia status' ?

Also, check the value for the user under the command 'sofia status profile <profile_name> reg'. This will list all of the registrations, and you should check the User: field. That's the domain or ip you have to use to be able to count the registrations.
William King
Senior Engineer
Quentus Technologies, INC
1037 NE 65th St Suite 273
Seattle, WA 98115
Main:   (877) 211-9337
Office: (206) 388-4772
Cell:   (253) 686-5518
william.king@quentustech.com

On 04/22/2012 11:14 AM, Lloyd Aloysius wrote:
Environment

1. Multi-tenant
2. Core Database - mysql
3. See the results

freeswitch@default> version
FreeSWITCH Version 1.1.beta1 (git-adae5e5 2012-04-21 16-08-32 +0200)


freeswitch@default> sofia_count_reg aaron@mydomain.ca
-1

freeswitch@default> sofia_count_reg mydomain.ca
-1

freeswitch@default>


But the user aaron is registered with the system.




On Sun, Apr 22, 2012 at 3:02 AM, Kyle King <kyle.king@quentustech.com> wrote:
I tested and found everything in order. If you were using the api
without arguments then it will report a error "-1". The correct format
for counting all registrations of a user use "sofia_count_reg
<user>@<domain>" I use "sofia_count_reg 1000@192.168.100.74" "1000"
being my user and "192.168.100.74" the IP of my FreeSWITCH box". To see
all registrations of a domain use "sofia_count_reg @<domain>" I use
"sofia_count_reg @192.168.100.74" (be sure to include the @).
Kyle A. King
Quentus Technologies, INC
Cell: 703-635-9512
Work: 253-218-6030
Fax:  206-462-1861
Email: kyle.king@quentustech.com

On 04/21/2012 09:20 PM, Brian Foster wrote:
By the way, you need to do this:

sofia_count_reg user/<user_id>@<domain>

In my case I get 0, but there's one registered. On another that's not
registered I get -1. Add that into your bug report.

-BDF

On Sun, Apr 22, 2012 at 12:18 AM, Brian Foster <bdfoster@endigotech.com>wrote:

Looks like it's been broken for awhile now, but yes, as Gabe mentioned you
need to file a JIRA. This is the wrong place for bug reports.

-BDF


On Sat, Apr 21, 2012 at 11:46 PM, Gabriel Gunderson <gabe@gundy.org>wrote:

On Sat, Apr 21, 2012 at 7:48 PM, Lloyd Aloysius
<lloyd.aloysius@gmail.com> wrote:
Today I update the most recent version from git. Does sofia_count_reg
 broken? It always return -1
I'll save you some time... if you think it's a bug, go here:
http://jira.freeswitch.org/secure/Dashboard.jspa

Directing users to report bugs in Jira has been a pretty constant
theme on the mailing list (especially the last few weeks).

Good luck!

Best,
Gabe

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