Answer in what extension? I’m just calling to an outbound IVRs and doing some stuffs like sending dtmfs, playing sounds etc. to interact with them.

I’m not using any extensions for this type of calls… Is this really necessary?

Thank you,

On Feb 1, 2016, at 1:57 PM, Abaci B <abaci64@gmail.com> wrote:

did you try to answer the new_session before starting the record?

On Mon, Feb 1, 2016 at 10:38 AM, Leonardo Lima Ribeiro <llribeiro90@gmail.com> wrote:
Thanks Chad and Oz.

I tried two things:

1) Oz suggestion:

local new_session = freeswitch.Session("[origination_caller_id_name='7136694967',origination_caller_id_number='7136694967']sofia/gateway/4_NEXTIVA/3157244022", session);
new_session:setVariable(“RECORD_STEREO”,”false”)
new_session:sleep("5000")
new_session:streamFile("voicemail/vm-goodbye.wav")
new_session:sleep("10000")
new_session:hangup()

Did not work…

2) Chad suggestion:

local new_session = freeswitch.Session("[origination_caller_id_name='7136694967',origination_caller_id_number='7136694967']sofia/gateway/4_NEXTIVA/3157244022", session);

uuid = new_session:get_uuid()
api = freeswitch.API()
reply = api:executeString("uuid_record " .. uuid .. " start /usr/local/freeswitch/recordings/myrecording.wav")

new_session:sleep("5000")
new_session:streamFile("voicemail/vm-goodbye.wav")
new_session:sleep("10000")
new_session:hangup()

Did not work too… 

Both cases I have 5 seconds of silence (first 5000 pause) and then when I play the Good Bye wav file it starts to record normally. So I have 5 seconds of silence, good bye sound and 10 seconds of recording.

Chad, I can’t use session:recordFile because it’s a synchronous command that blocks my script.. I need to do a lot of actions like pauses, stream files etc., while the call is still going on…

Maybe should I open a ticket for FreeSWITCH support? (I even don’t know if it exists hehe, maybe a github issue?)

Thank you,


On Jan 30, 2016, at 12:36 AM, Chad Phillips <chad@apartmentlines.com> wrote:

have you tried the session method specifically for recording files?


or if that doesn't work, maybe this:

local new_session = freeswitch.Session("someoriginatestring", session);
uuid = new_session:get_uuid()
api = freeswitch.API()
reply = api:executeString("uuid_record " .. uuid .. " start " .. filepath)

On Fri, Jan 29, 2016 at 1:31 PM, Oz Mortimer <omortimer@gmail.com> wrote:
since this is a single left call try setting record_stereo to false - https://wiki.freeswitch.org/wiki/Variable_RECORD_STEREO
I'm probably wrong, but worth a shot!

On 29 Jan 2016, at 19:53, Leonardo Ribeiro <llribeiro90@gmail.com> wrote:

Hello Guys,

Any idea?
I could not evolve this yet...

Thank you,

2016-01-28 18:52 GMT-02:00 Leonardo Lima Ribeiro <llribeiro90@gmail.com>:
Hello all,

I’m trying to record an IVR using my gateway to do the outbound call in my luascript:

local new_session = freeswitch.Session("[origination_caller_id_name=‘987654321',origination_caller_id_number=‘987654321']sofia/gateway/MY_GATEWAY/3157244022", session);
new_session:execute("record_session","/usr/local/freeswitch/recordings/myrecording.wav")
new_session:sleep("10000")
new_session:hangup()

So in the above script I just call to the Bank Of America as an example and try to record the first 10 seconds of the call in the recordings path.

The problem is that I have an empty recording file.. Why?

The funny thing is: if I add this command after the record_session command: 
new_session:streamFile("voicemail/vm-goodbye.wav”);

And then this is the entire new script:
local new_session = freeswitch.Session("[origination_caller_id_name=‘987654321',origination_caller_id_number=‘987654321']sofia/gateway/MY_GATEWAY/3157244022", session);
new_session:execute("record_session","/usr/local/freeswitch/recordings/myrecording.wav”)
new_session:streamFile("voicemail/vm-goodbye.wav”);
new_session:sleep("10000")
new_session:hangup()

I can hear the Good Bye sound from my script and then hear the Bank of America IVR.

I just don’t understand why the record works if I play a sound in our side and the record does not work if I don’t play any sound.

Do you know what’s happening? How can I solve this?

Thank you!




--
Leonardo Lima Ribeiro

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_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://confluence.freeswitch.org
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FreeSWITCH-users mailing list
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consulting@freeswitch.org
http://www.freeswitchsolutions.com

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