hi , <div> i m very new to the FreeSwitch..</div><div>can any one tell me how to add a new user. </div><div>i have already tried creating a new user by creating a $INSTALL_DIR/conf/directory/default/pankaj.xml :</div><div>
<br></div><div><div>&lt;include&gt;</div><div>  &lt;user id=&quot;pankaj&quot;&gt;</div><div>    &lt;params&gt;</div><div>      &lt;param name=&quot;password&quot; value=&quot;pankaj&quot;/&gt;</div><div>      &lt;param name=&quot;vm-password&quot; value=&quot;pankaj&quot;/&gt;</div>
<div>    &lt;/params&gt;</div><div>    &lt;variables&gt;</div><div>      &lt;variable name=&quot;toll_allow&quot; value=&quot;domestic,international,local&quot;/&gt;</div><div>      &lt;variable name=&quot;accountcode&quot; value=&quot;pankaj&quot;/&gt;</div>
<div>      &lt;variable name=&quot;user_context&quot; value=&quot;default&quot;/&gt;</div><div>      &lt;variable name=&quot;effective_caller_id_name&quot; value=&quot;Extension pankaj&quot;/&gt;</div><div>      &lt;variable name=&quot;effective_caller_id_number&quot; value=&quot;pankaj&quot;/&gt;</div>
<div>      &lt;variable name=&quot;outbound_caller_id_name&quot; value=&quot;$${outbound_caller_name}&quot;/&gt;</div><div>      &lt;variable name=&quot;outbound_caller_id_number&quot; value=&quot;$${outbound_caller_id}&quot;/&gt;</div>
<div>      &lt;variable name=&quot;callgroup&quot; value=&quot;techsupport&quot;/&gt;</div><div>    &lt;/variables&gt;</div><div>  &lt;/user&gt;</div><div>&lt;/include&gt;</div><div><br></div><div>but when i try to connect it using , the softphone shows  forbidden.</div>
<div>Can anyone tell me where i am making a mistake.</div><div><br></div><div>with regards</div><div>Pankaj anand</div><div><br></div></div><div><br></div><div><br></div>