On Mon, Mar 30, 2009 at 3:34 AM, François Delawarde
<fdelawarde@wirelessmundi.com> wrote:
Thanks for your quick&clear answers.
On Fri, 2009-03-27 at 10:55 -0500, Anthony Minessale wrote:
> If you are using on-hook agents, it will place as many outbound calls
> as there are people waiting.
> If you are using off-hook agents it will just connect the first free
> agent.
By "people waiting" you mean "calls in the queue" and not "agents
waiting" right?
correct
>
> - Is there an [easy] way (with some javascript or similar) to
> "emulate" Asterisk's distribution strategies to agents (by
> amount of time without calls, total number of answered calls,
> round robing, ...) in this cases?
>
>
> Easiest way would be to write a patch in C to mod_fifo it'self or
> propose a bounty for features and see if you can get the change
> approved by the developers.
I'll give the patch a try once I have a bit more practice with
FreeSWITCH (never even launched it yet) and its API. Any hints or
"quick-start" guides for module writing?
ok,
stop by irc if you need any pointers