Hello,

I’m fairly new to FS and hopeful that someone can help me with this problem. We are trying to do a basic POC and make sure FS can work on Azure.

 

Setup:

Azure (MS Cloud)

Windows 2008 R2

FS Installed

X Lite Softphone Installed on Server

 

Current State / Issue:

I’m able to use the softphone to register, make extension calls, etc. from the server itself using local IP address (10.0.0.4). However, when I use the servers public IP address I can’t register the softphone. I’m sure I’ll have NAT issues to deal once I get past the phone registration. However, given I don’t see registration attempts I’m thinking I have configuration issue within FS (ACL, …).

 

Things I’ve Done:

-          I’ve opened up UDP and TCP port ranges 5000-9000 for both inbound and outbound in Azure Portal.

-          I opened ticket with MS and we used network trace to verify that UDP traffic was mapping into server from outside and getting through the Azure firewall (network security group). I had initially suspected this as culprit, but MS is telling me they now allow UDP traffic.

-          Ran FS_CLI in debug to look at registry events and I get nothing on the failed registry attempts.

-          Looked at FS log. I don’t see any clues.

 

Thoughts on issue? Anyone else had experiences with Azure and FS.

 

Thanks,

Jeremy

 

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